These terms form an agreement between you and [Your company legal name] for use of Reviewcrest. By creating an account you agree to them.
1. The service
Reviewcrest provides review pages, QR codes and optional, editable review-wording suggestions that link customers to a business's Google review page. We do not post reviews and do not guarantee any number of reviews, ratings or search rankings.
2. Your account
- You must provide accurate information and keep your password secure.
- You are responsible for activity under your account and for the businesses you add, including having the right to use their names, logos and Google links.
- Agencies are responsible for having authority from each client they add.
3. Acceptable use and review integrity
You agree not to use the service to:
- Write, post or encourage fake reviews, or reviews by owners, staff or people with a conflict of interest.
- Offer incentives (discounts, gifts, payments) in exchange for reviews.
- Discourage or prevent customers with negative experiences from leaving reviews ("review gating").
- Violate Google's review and content policies or any applicable consumer-protection law.
- Attempt to access other customers' data, overload the service, or bypass limits.
4. Plans, billing and cancellation
Paid plans renew automatically until cancelled. Details are set out in our Subscription & cancellation policy.
5. AI suggestions
Suggestions are generated automatically and may be imperfect. They are offered only as a starting point for customers, who are responsible for the content of any review they post.
6. Your content
You keep ownership of content you upload. You grant us a licence to host and display it as needed to run the service.
7. Availability and changes
We aim for high availability but don't guarantee uninterrupted service. We may change features with reasonable notice for material changes.
8. Liability
[Limitation of liability clause — to be drafted by counsel.]
9. Termination
You may close your account at any time. We may suspend accounts that breach these terms, with notice where practical.
10. Governing law
These terms are governed by the laws of India, with courts at [city] having jurisdiction. [Confirm with counsel.]
11. Contact
support@example.com